Contact Us

We're a small team in Tashkent. We read every message and respond within 24 hours.

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Email

For general questions, feedback, and support.

khalid@ieltssensei.uz

Send email
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Telegram

Fastest way to reach us. Also our community channel.

@ieltssensei_uz

Open Telegram
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Instagram

Daily IELTS tips and announcements.

@ieltssensei_uz

Follow us
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Location

We're based in Tashkent, Uzbekistan.

Tashkent, Uzbekistan 🇺🇿

Common questions

How do I cancel my subscription?

Log in → Dashboard → Account Settings → Cancel Plan. Your access continues until the end of the billing period.

I found a bug — how do I report it?

Email khalid@ieltssensei.uz with a description of the bug and a screenshot if possible. We fix critical bugs within 24 hours.

Can I get a refund?

Yes — if your band doesn't improve after 4 weeks of consistent daily practice (30+ min/day), email us with your session history and we'll refund in full within 2 business days. No questions asked.

Do you offer discounts for students or groups?

Yes — contact us for coaching centre partnerships and student group discounts.